Cases on IT leadership
This book contains 14 cases with challenges confronting Chief Information Officers in the largest and most interesting Danish companies, including the three most iconic ones: LEGO (biggest global toy manufacturer), Maersk (biggest global container shipping company) and NOVO (biggest global insulin company).
It includes interesting cases from banks, energy, manufacturing, media, retail, gambling, hospitals, and government.
The topics cover a range of key issues such as IT for disruption, coping with technological debt, IT challenges in acquisitions, outsourcing, IT security, creating open IT platforms, open innovations, and several other fascinating issues.
The cases are especially relevant as teaching cases. All cases end with a list of possible key questions, a five minute video available for class or home study and a one hour video for in depth analysis of the case. Teaching notes are available for faculty.
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Affiliation of authors 11
1. Creating Reliable Operations
1.a The Challenge of Technological Debt Coop 15
1.b It Only Takes One IT Security in Novo Nordisk 31
2. Making more with less
2.a How the CIO got Freedom to Navigate IT Transformation in Maersk Line51
2.b Supporting Innovation while Trimming Cost through Persistent Management JP/Politikens Hus 65
3. Enhancing User Support
3.a Creating a Nimble, Fast and Effective ERP-Platform for Meeting User Demands LEGO Group 79
3.b How to Make a Business-Focused IT Strategy while Ensuring Operational Stability Arla Foods 95
4. Business Repositioning
4.a Managing IT Costs under Different Business Strategies DONG Energy 107
4.b The Acquisition IT Integration Challenge Danisco/DuPont 123
5. Digital Innovations
5.a Preparing for Potentially Disruptive Business Models Falck 145
5.b IT for Winning the Gaming Market Danske Spil 159
6. Co-Creating with and Sourcing from Partners
6.a Create Room for the Essentials by Sourcing the Non-Essentials Novozymes 171
6.b Open Sesame: The Journey Towards an Open Platform Strategy Saxo Bank 187
7. Public Sector Digitalization
7.a Digital by Default: A National Public Sector Digitization Strategy Danish Government 201
7.b The Danish IT Healthcare Platform Real-Time Hospital Management 217