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The Private Security State?

Surveillance, Consumer Data and the War on Terror

Kirstie Ball

The last decade has witnessed the emergence of a surveillance-industrial complex as securitised data about customers begins to flow between the private sector and government. 

Through detailed empirical analysis The Private Security State? questions how private sector organizations achieve compliance with demands for customer data. Whilst others have...

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The last decade has witnessed the emergence of a surveillance-industrial complex as securitised data about customers begins to flow between the private sector and government. 

Through detailed empirical analysis The Private Security State? questions how private sector organizations achieve compliance with demands for customer data. Whilst others have argued that diffused security arrangements de-politicises it, this book shows that national security becomes re-politicised as it re-surfaces in the politics of production within the business enterprise.

The Private Security State? revolves around case studies of two surveillance regimes: The Anti-Money Laundering/Counter Terror Finance regulations in retail financial services; and the EBorders regulations in the retail travel industry.

The book examines how these new government demands for information intertwine with the activities of private sector organizations, as their systems, processes, customers and employees are integrated into national security frameworks. 

Forlag: CBS Press
Sprog: Engelsk
Skjul beskrivelse

Køb bogen

Bog (Softcover)
1. udgave (2015), 
243 sider
Vejl. Pris
350,-
ISBN 9788763003322
E-bog (LIX)
1. udgave (2015), 
243 sider
Vejl. Pris
291,-
ISBN 9788763003377

Yderligere information

CHAPTER ONE

Consumer data and the war on terror 13

The new political economy of security
and surveillance

CHAPTER TWO

Market logics and regulation 29

Theorising private sector involvement in national security surveillance

CHAPTER THREE

Shaping the regimes 55

Stakeholders and their interests

CHAPTER FOUR

Secure information flows? 73

Tensions, disruptions and realignments in information infrastructures

CHAPTER FIVE

The strategic response 93

Recognising, rationalising and refashioning in the retail travel customer relationship

CHAPTER SIX

Embedded adaptations 109

Renegotiating and reworking in the financial services customer relationship

CHAPTER SEVEN

Cross-selling for security 137

Remediation work at the retail travel front-line

CHAPTER EIGHT

Compliance conquers all? 153

Remediation work at the financial services front-line

CHAPTER NINE

The private security state 169

Responsibilisation, surveillance and security

CHAPTER TEN

The out-takes 189

Reflections on interdisciplinary working

References 207

Appendices 229

Sidebar section

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